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As a diversified performance improvement training, consulting, and publishing firm, Richard Chang Associates, Inc. (RCA) has had the opportunity for over twenty years to work with private- and public-sector clients around the world to help them build business capabilities in strategic and tactical areas and lay the foundation for long-term success.

Today, as organizations face an uncertain and rapidly changing business climate, these core capabilities have for many become the determining factor between survival and the competitive edge. People and business processes need to perform with the flexibility and responsiveness to face short-term demands while creating an innovative work environment that delivers measurable and lasting results. To address this need, RCA offers a comprehensive collection of training and consulting services, packaged programs, products, and tools to optimize business skill development and, in turn, long-term organizational performance.

TrainingOur skilled RCA facilitators create a highly interactive learning environment with an emphasis on “real-world” application. Training incorporates case scenarios, assessments, application exercises, personal action plans, and reference materials to ensure the successful transfer of learning to the job. Content can be customized to meet both organizational objectives and specific program needs.

Packaged ProgramsIncorporating years of client-based research, RCA’s powerful VITAL™ Packaged Training Programs are designed for direct business application. Offering a wide variety of practical topics, the programs are available to organizations as “off-the-shelf” packaged Facilitator and Participant Kits with no mandatory facilitator training required to purchase materials.

ConsultingRCA consultants are experienced business professionals with a proven track record for delivering superior products and services. Using a broad range of integrated skills, knowledge, and tools, they assist in developing and implementing a wide variety of performance improvement and change management initiatives.

Instructional Design And Materials DevelopmentRCA offers a cost-effective and flexible approach to your curriculum development needs. Content is custom-developed and/or customized to meet both your organization’s objectives and your program’s needs. Designed with adult learning principles in mind, we incorporate active and interactive techniques such as skill-building exercises, role plays, simulations, and more to ensure the successful transfer of learning to the job.

SpeakingAs a leading authority on organizational and personal excellence, Richard Chang is a sought after speaker for organizations and associations around the world. With his dynamic, highly–interactive and informative sessions, Richard not only motivates his audiences but provides them with a wealth of practical information, which can be applied to their own personal and professional development.

PublicationsHighly targeted, integrated collections by expert authors and respected practitioners reinforce workplace learning and personal growth. Selections include titles on organization performance, leadership, management, performance measurement, team development, training, and personal growth and development.

Learning And Performance ToolsOur wide variety of specialized tools includes assessments, audio-tapes, compact discs, and videos designed to shape behavior and support performance development and improvement efforts.

Whether you’re involved in transforming an entire organization or in following through on a precisely targeted initiative, we partner with you to learn about your customers, your people, and your processes and will help you plan and implement initiatives that build long-term success.

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